Personal information processed in connection with the Services is controlled by VSW.
When we provide the Services, we collect and receive information in several different ways. In many cases, you choose what information to provide, although some information is required for us to provide you with the Services.
We collect a variety of information from you when you provide it to us directly, when we request it from you, or when you give us permission to get it from a third-party source.
We automatically collect certain information from your browser or device when you use certain Services or read a message from us.
For example, we collect:
Information may be recorded by cookies and similar technologies when you use the Services.
We also collect publicly available information from your social media accounts, such as the number of followers you have on your Twitter account.
We use your information in order to provide, operate, improve, understand, customize, support, and market our Services, including:
We use your personal information as necessary to run Vancouver Startup Week, such as to register attendees, issue tickets, facilitate information sharing with partners, and provide you with relevant connections and content during Vancouver Startup Week based on this information.
We use your personal information to contact you regarding your registration to attend, volunteer, or speak at Vancouver Startup Week, to notify you of any changes to our policies and practices, for commercial, sales, or investment purposes, and to respond to any requests or inquiries you may submit to us. If you subscribe to marketing, such as newsletters, we will use your information as described below. To opt out of our newsletters, please click the unsubscribe button at the bottom of marketing emails from us or alternatively email us via the contact info below. We may collect information from these communications to improve our Services and for the training and development of our staff.
If you opt-in to receive marketing communications from us, we will use your personal information for outreach and marketing, such as to send you information about our future Events and to exhibit attending companies. You can opt-out of these communications by using the unsubscribe links in our communications or by changing your Vancouver Startup Week app settings. We may also use your information in order to market the Events. For example, we sometimes use your image in our published list of Events attendees. If you want to object to this use, please contact us here via the contact details at the bottom of this page.
We may use information from beacons and cookies collected from your use of our website and app to target your online activity, browser, or apps, with certain advertisements. We may also use these tools to determine the popularity of certain content or advertisements on our website.
We may use third party tools such as Facebook Advertising, Facebook Pixel Remarketing, LinkedIn Insight Tag, and Google’s remarketing technology. These tools allow us to understand and deliver ads and make them more relevant to you. The collected data remains anonymous and we cannot see the personal data of any individual user.
To help us form a better, overall understanding of you as a customer, we combine your personal data gathered across our cookies, form submissions, and chat functionality on our websites and from our app, for example when you request to receive email communications from us. In order to do this we also combine the data that we collect directly from you with data that we obtain from third parties to whom you have given your consent to pass that data onto us. These third parties may include Facebook, Instagram, Linkedin, and Twitter. If that combination permits you to be identified, we will treat the combined information as Personal Data for as long as it is combined.
As indicated above, in certain cases we use your information where necessary to pursue our, your, and others’ legitimate interests, including where necessary to:
In order to further our legitimate interests in marketing the Services, we rely on third-party marketing platforms and service providers to assist us and perform certain marketing services for us.
If you share your email address with us we might use the information we hold about you to tailor sponsored content on social media sites, like Facebook, Google, or Twitter. We securely match encrypted email addresses via our third party processor. The social media site can only see an email address if it’s already used for an account on their site. We don’t provide any new data on users.
We may share your personal information to help us operate, provide, improve, understand, customize, support, and market our Services. These third parties provide us with services including for customer support, data storage and website hosting, ticketing and payments processing, legal advice and compliance, and marketing and data analysis. These third parties are contractually required to use it only to provide their service to us, and are prohibited from using it for their own purposes.
In instances where we are subject to a reorganization, such as a merger or acquisition of some or all of its assets, we may, in accordance with our legitimate interests, need to share information in the course of the transaction. In such circumstances, your information may be disclosed, where permitted by applicable law, in connection with such corporate restructuring, sale, or assignment of assets, merger, or other changes of control or our financial status.
We may retain, preserve, or share your personal information if we have a good-faith belief that it is reasonably necessary to (a) respond, based on applicable law, to a legal request (such as, a subpoena, search warrant, court order, or other request from government or law enforcement); (b) detect, investigate, prevent, and address fraud and other illegal activity, security, or technical issues; (c) protect our rights, property, or safety; (d) enforce our Terms and Conditions or any other agreements we have with you; or (e) prevent physical injury or other harm to any person or entity, including yourself and members of the general public.
We may also share aggregated or de-identified information, such as counts of attendee job titles or their affiliated companies, with companies we do business with, including our advertisers, partners as well as other organizational members.
As a Canadian business with a global reach, we access and transfer information from around the world. If you are based in the EU, this means that we access and transfer your personal information outside the EU. The privacy protections and the rights of authorities to access your personal information in some of these countries may not be the same as in your home country. We transfer your personal information in accordance with law, and take steps to ensure that your information is appropriately protected.
In particular, where we transfer information to countries that are not viewed as providing adequate protection, we generally rely on an approved mechanism known as the “standard contractual clauses” to protect the information transferred. These are template contracts published by the European Commission containing approved commitments to protect the privacy and security of the information transferred. To request a copy of the clauses, please contact us.
You have a number of rights in relation to your information that we process. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below.
You can access much of your information by logging into your Vancouver Startup Week profile. If you require access to additional information, or you do not have Vancouver Startup Week profile, please contact us. Where legally required, we will provide your information in an easily accessible format and assist in transferring some of this information to third parties.
If you provide information to any of our third-party service providers, such as Whova or Stripe, you will need to contact them directly to rectify, restrict, or delete any applicable data in accordance with their policies and applicable laws.
Where we process your information based on the legitimate interests described above, or in the public interest, you can object to the processing in certain circumstances. We will generally stop processing your information unless we have compelling grounds to continue processing, such as where needed for legal reasons. Where we use your information for direct marketing, you can always object using the unsubscribe link in such communications, changing your profile settings, or by contacting us.
If we have specifically asked for your consent to use your information, you have the right to withdraw your consent at any time. For example, if we ask for your consent for direct marketing purposes, you can revoke your consent using the unsubscribe link in such communications, changing your profile settings or by contacting us.
The security of your personal information is important to us. We strive to use appropriate technical and organizational skills to protect your personal information. Despite these measures, the Internet is not a fully secure environment and we cannot guarantee that your personal information won’t be intercepted or improperly accessed.
Attendees under 18 years of age may attend Vancouver Startup Week if accompanied by an adult or guardian, depending on the age of the attendee.
There are several ways you can stop direct marketing communications from us:
Please note that you may continue to receive communications for a short period after changing your preferences while our systems are fully updated.
CALIFORNIA CONSUMER PRIVACY ACT (CCPA)
California residents may ask us to provide them with a list of the types of personal data that we have disclosed to third parties for direct marketing purposes, and the identity of those third parties. If you would like such a list, please contact us via the contact details at the bottom of this page. with subject field: “CCPA”. If you exercise your rights, we will not charge you different prices or provide different quality of services. We don’t sell personal data to third-parties. Once we receive your request, we may verify it by requesting information sufficient to confirm your identity, including by asking you for additional information. If you would like to use an agent registered with the California Secretary of State to exercise your rights, we may request evidence that the agent has valid written authority to submit requests to exercise rights on your behalf.
Updated April 16, 2023
Vancouver Startup Week is located on the unceded territory of the Coast Salish Peoples, including the territories of the xwməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.